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Understanding 9/11Lifetime encyclopedia of letters
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Includes index
Requesting favors -- Declining requests -- Sales -- Fund raising -- Collection -- Information: providing and requesting -- Complaints: making and answering -- Employment -- Termination and resignation -- Sympathy and condolence -- Apology -- Congratulations -- Thank you and appreciation -- Other business letters -- Other personal letters
Presents templates for effective letter writing, including 981 letters covering most every business or personal occasion, organized in 600 categories, and followed by a comprehensive index
Requesting favors -- Declining requests -- Sales -- Fund raising -- Collection -- Information: providing and requesting -- Complaints: making and answering -- Employment -- Termination and resignation -- Sympathy and condolence -- Apology -- Congratulations -- Thank you and appreciation -- Other business letters -- Other personal letters
Presents templates for effective letter writing, including 981 letters covering most every business or personal occasion, organized in 600 categories, and followed by a comprehensive index
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